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Delivery
Area:
We are based in the Town of Warrenton and we are willing to deliver
anywhere in Northern Virginia. Delivery is at no charge for any
location within a 25 mile radius from the center of Warrenton. Any
location outside of the 25 mile radius will be assessed a delivery fee
based on the delivery map/cart.
Delivery
vs. Customer Pick-up:
At this time we do not offer customer pick-up for any of our equipment. We
take care of the delivery and setup.
Rental
Agreement/Safety Rules/Operating Instructions:
Upon finalizing your reservation, Bounce Town will email you an attachment
containing a copy of our "Rental Agreement, Release and Release of
Liability" and "Safety Rules & Operating Instructions".
Please read over these documents and feel free to contact us via
phone or email if you have any questions.
On the day of your event, our driver will have a copy of these documents
and will require your signature before set up of your equipment.
Yard
Requirements:
The surface on which we set up the inflatable must be flat (no more than 8
inches of slope over a distance of 15 feet) and clear of any sharp objects,
such as sticks and rocks, as well as pet droppings. There should be no low
hanging tree branches or power lines overhead. Driveways (or streets for
block parties) are fine, just please be sure to let us know ahead of time
so we bring sand bags instead of stakes to secure the inflatable.
Electrical
Requirements:
We require a grounded outlet on a dedicated 20-amp circuit breaker within
50ft of the outlet in order to run the blower that keeps the inflatable
inflated.
Deposits:
A $50 deposit via MasterCard or Visa is required at the time the order is
placed. This deposit is only refundable as long as the event is cancelled
for a valid reason (i.e. weather, family emergency, etc.) prior to our
drivers arriving at your location for set up.
Rain/Weather
Policy:
There is no penalty or deposit lost for an event cancelled due to rain or
high winds as long as the cancellation takes place before we get to your
location to set up. If rain or high winds are in the forecast for the day
of your event, you may cancel as late as the morning of the event prior to
us leaving our warehouse. We usually leave the decision up to you, but in
cases of heavy rain or high wind we cannot set up an inflatable.
Methods
of Payment:
MasterCard or Visa for residential customers. A company check is also
acceptable for businesses, religious organizations & schools. We no
longer accept personal checks.
Sales
Tax:
Applicable state sales tax will be added to all sales unless a tax exempt
number is provided.
Rental
Periods:
" Full Day" = Full day
rental (approximately 7-8 hours)
“Half Day" = Half day
rental (approximately 4 hours) (ending no later than 1P for AM and starting
no earlier than 12noon for PM rental)
Refer-a-Friend
Program:
Receive a $10 discount on your next rental for each paying customer that
you refer to us. Be sure your friend(s) mentions that they were referred by
you when they make their reservation(s). There is no limit to the number of
discounts you can receive and they can be used on the same rental. For
example, if you refer four friends to us who end up using our services, you
will get $40 off your next rental.
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